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Halton's Bulk Water Stations

 

Halton Region provides several locations where business and the general public can purchase large volumes of water. Learn more about how to operate and successfully collect bulk water from Halton Region's bulk water stations. Guidance for special conditions is provided.

Where are Halton's Bulk Water Stations?

Halton Region has bulk water stations located in each of the 4 local municipalities.

Guelph Line

Guelph Line Bulk Water Station

  • Hours of Operation: Monday to Sunday - 24 hours/day
  • Payment System: On-line account required (external link)
  • Location: 1499 Guelph Line (Google Map link)
  • Type: Dual User
  • Service Connections:
    • Two top-fill connections
    • 50 mm (2") diameter stainless Type "A" male Cam-Lock coupling with flexible "drive-away" hose extension.
  • Flow Rate: Recommended max = 378 L/min (100USGPM)

Harrison Court

Harrison Court Bulk Water Station

Plains Road

Plains Road Bulk Water Station

  • Hours of Operation: Monday to Sunday - 24 hours/day
  • Payment System: On-line account required (external link)
  • Location: 1100 Plains Road West (Google Map link)
  • Type: Dual User
  • Service Connections:
    Only 1 outlet can be used at a time.
    • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling with plastic "breakaway" nipple fill.
      Note: Keypad terminal for dispensing from 3” connection displays in cubic meters (1m³ = 1,000 litres)
    • 50 mm (2") diameter stainless type "A" male Cam-Lock coupling with plastic "breakaway" nipple fill.
      Note: Keypad terminal for dispensing from 2” connection displays in litres
  • Flow Rate:
    • 75 mm (3") diameter - recommended max = 1135 L/min (300USGPM)
    • 50 mm (2") diameter - recommended max = 378 L/min (100USGPM)

Todd Road Bulk Water Station

Lawson Road Bulk Water Station

Burnhamthorpe Road Bulk Water Station

  • Hours of Operation: Monday to Sunday - 24 hours/day
  • Payment System: On-line account required (external link)
  • Location: 4030 Trafalgar Road (Google Map link)
  • Type: Both Units are Dual User
  • Service Connections:
    Only 1 outlet can be used at a time.
    • Bulk water dispensing unit # 1:
      • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling bottom fill.
      • 50 mm (2") diameter stainless type "A" male Cam-Lock coupling with flexible "drive-away" hose extension, top fill.
    • Bulk water dispensing unit # 2:
      • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling bottom fill.
      • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling bottom fill.
  • Flow Rate: 75 mm (3") diameter - recommended max = 1135 L/min (300USGPM)

Halton's New Bulk Water Payment System

Halton's new online pre-payment system and keypad terminal, replaces the current Smart Card payment and reader system.

The new online account system offers the following benefits:

  • Eliminates the need to purchase smart cards
  • Avoids the possibility of lost and/or stolen cards
  • Allows you to manage your account online
  • Provides you with access to user information, such as historical account balances, monthly/annual water consumption levels and more

Note: Bulk water service connections will not change. Operators will continue to hook up their trucks to the bulk water station in the same way as before (get operating instructions).

  1. Set up an online account (external link). Once you set up your account, you will receive:
    • an initial email instructing you to confirm your email address
    • a phone call from Halton Region to validate your application; and
    • a second email instructing you to log into your new account to activate it.
  2. To activate your account, you will choose a unique 4-digit Access Code and unique 4-digit PIN number for each vehicle or driver using the bulk water stations. The drivers will need to remember the Access Code and PIN to use the stations.
  3. You must deposit funds into your new online account using VISA or MasterCard prior to using the new system at the bulk water stations. If necessary, Halton Regional Center (located at 1151 Bronte Road, Oakville (Google Map link)) can process debit, credit card and cash payments. You still require an online account, even if you are paying in person at Halton Regional Centre.
  4. We recommend you set up your online account as soon as possible.

If you require assistance in setting up your online account, please call 311, or 905-825-6000, or Toll Free 1-866-442-5866.

With the installation of the new online prepayment system, Smart Cards no longer function. You will need to use your new Access Code and PIN number associated with your new online account.

After you have set up your online account, please bring any remaining Smart Cards to the Finance counter at Halton Regional Centre where Halton staff will reimburse or transfer any remaining money on your Smart Card to your new online account. You must cash out or transfer your Smart Card balance to your new online account by June 30, 2018.

Visit Halton Region Head Office located at 1151 Bronte Road, Oakville (Google Map link), Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding statutory or declared holidays)

Rates

The 2018 rate is $2.65 per cubic meter.

The rate is calculated based on a sample resident charge which includes:

  • Monthly water and wastewater service charges
  • Usage charge per cubic meter (75% exemption for the wastewater component)

Bulk water rates reflect the Region's operating costs, water consumption history, and population/water demand growth projection.

Please note: The coin operated station rate is $2.00 per cubic meter. This station will close permanently as of May 31st, 2018.

Payment Methods

Six bulk water stations in Halton Region now use an on-line pre-payment account system. They are:

  • Plains Road Bulk Water Station
  • Guelph Line Bulk Water Station
  • Harrison Court Bulk Water Station
  • Todd Road Bulk Water Station
  • Lawson Road Bulk Water Station
  • Burnhamthorpe Road Bulk Water Station

How Does the New Payment System Work?

  1. When you set up your new on-line pre-payment account (external link), you will be instructed to chose 4-digit Access Code(s) and 4-digit PIN number(s). You will need to remember these numbers when you use the bulk water stations.
  2. Prior to your first visit to the bulk water station, you must pre-pay to your online account using Visa or MasterCard. If necessary, debit, credit card and cash payments can be loaded onto your online account n person at:
    • Halton Region Head Office
      1151 Bronte Road, Oakville (Google Map link)
      Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding statutory or declared holidays)
      Accepted Methods of Payment: Cash, Cheque, Visa or Mastercard, Debit Cards
  3. Upon arrival at the the bulk water station, you will be prompted to input your Access Code and PIN number into the new keypad terminal.
  4. The terminal will display the volume of water available to that account (in cubic meters) based on the current pre-paid account balance.
  5. All terminals display in cubic meters, except the 50 mm (2”) connection at the Plains Road station, which displays in litres. Note that one cubic meter (1 m3) = 1,000 litres.
  6. You will then enter the desired volume of water to be dispensed, press "Start" and commence pumping. You may press "Stop" at any time.
  7. Your online bulk water account will be automatically debited according to the volume of water drawn. You may deposit additional funds to your account at any time. Funds will be available within approximately 30 minutes of deposit.

Operating Instructions for Bulk Water Stations

The bulk water station is easy to operate. It can take anywhere from 10 to 50 minutes to fill a hauler, depending on the volume of water requested.

Step 1

  • Approach the bulk water dispensing station slowly.
  • Park your truck in the proximity of the filling connection.
    • Make sure that your vehicle does not block traffic.
    • Turn your engine off.

Step 2

  • Set up your hose correctly.
    • For bottom filling - Unpack your low-level hose connection and connect to the male camlock filing connection. Use adaptors if necessary.
    • For top filling - Make sure your cistern (tank) hatch is open and the hose extension outlet of the loading arm is pointing towards the opening.

Step 3

  • Upon arrival at the bulk water station, the driver will be prompted to input their assigned 4-digit Access Code and PIN number into the keypad terminal.
    • The terminal will display the volume of water in cubic meters available to that account based on the current pre-paid account balance.
  • The driver will then enter the desired volume of water in cubic meters to be dispensed, press "Start" and commence pumping.
    • Your online bulk water account will be automatically debited according to the volume of water drawn.
  • You may deposit additional funds to your account at any time. Funds will be available within approximately 30 minutes of deposit.
  • Smart Cards are no longer used as part of the new payment system.

Note: You may stop the transaction at any time by pressing "Stop".

Step 4

  • Unhook your connection.
  • Please close keypad terminal cover door.

Abnormal operating conditions may occur during:

  • Cold weather or snow storms.
  • Freezing rain or severe rainfall.
  • High wind.
  • Blackouts or at night.
  • Equipment malfunction.
  • High flow rates.

Should you experience difficulties operating the station, refer to the instructions mounted on the control cabinet access door.

Winter Conditions

Each bulk water station is equipped with a salt box. The Region's maintenance staff ensures that the salt box has salt or salt alternatives in it at all times.

Municipal road crew remove snow at and near the bulk water stations. Some hand shovelling may be required to access the keypad terminal to turn the water on. Be careful while operating on ice or during freezing rain, severe rainfall or high wind.

Please keep door to keypad terminal closed once you are finished dispensing water.

High Flow Periods

The Region experiences higher water consumption rates in the morning, between 7 a.m. and 9 a.m., and in the evening, between 5 p.m. and 9 p.m.

You might experience a small drop in pressure between these times while filing a tank with water. This might prolong your effort by a few minutes.

Protect your water from being contaminated by organisms or toxic chemicals! Any element of the bulk water collection system could provide a spot for contamination. Here's good advice:

  • Cover hoses and nozzles when not in use.
  • Disinfect and sanitize your equipment before each use.

For general information or technical support for Halton's bulk water stations, please call 311 (within Halton) or 905-825-6000.

Be Thoughtful!

Halton Region is a great place to live and work.

If you are a bulk water collector:

  • respect quiet periods (e.g., early morning hours) in the surrounding neighbourhoods;
  • recognize and obey standard traffic safety regulations.

Access to Halton's bulk water stations

A new online pre-payment system and keypad terminal has replaced Halton’s Smart Card payment and reader system.

For more information call 311

Nipissing Road bulk water station closure

The Nipissing Road coin-operated bulk water station closed permanently on May 31, 2018.

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