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Emergency Alerts and Public Information

 

Halton Region provides updates and information to keep you and your family safe when emergencies occur.

Emergency status dashboard with useful alerts, information and links

Emergency Status Dashboard

Emergency Alert Status:

  •      Green
Status colour Description
Green No significant incidents taking place within the Region
Yellow A significant incident has occurred or is imminent
Red: Region or local municipality has declared an emergency

Twitter Notifications

Note: Halton Region only shares confirmed and accurate information about local emergencies on Twitter. For information coming from a local municipality, we get their consent.

Weather Information

Environment Canada uses the following terms:

  • Watch:
    An alert that a storm or severe weather, which could cause safety concerns, could arise. A watch could also mean the storm is minutes away. Seek shelter immediately.
  • Warning:
    An urgent message that severe weather is either occurring or will occur. Warnings are usually issued 6 - 24 hours in advance though some severe weather can arise rapidly.

How Halton Region Provides More Information About Emergencies

For Citizens

Enhanced Community Notification Service (eCNS)

Halton Region’s eCNS is an emergency telephone notification service. In the event of a major disaster or catastrophe, the service will phone affected households and businesses.

eCNS provides updates about:

  • emergency conditions
  • what to do
  • where to go
  • other vital information

Note: This service is not the only method that Halton Region uses to communicate about emergencies.

This website

Halton Region will post information about public emergencies at this website. This website includes an Alert box that displays at the top of each page.

Local media partners

Halton media will keep residents informed during an emergency.

Note: During an emergency, Halton Region asks local media outlets to provide information in languages other than English.

Citizen inquiry service

When appropriate, Halton Region will establish a citizen inquiry service to answer telephone inquiries from the public. To contact the Halton Region Citizen Inquiry Service please call:

  • 905-825-6000
  • 311
  • TTY: 905-827-9833
  • Toll Free: 1-866-442-5866

Notes:

  • The Citizen Inquiry Service will try to provide language translation services.
  • The Citizen Inquiry Service will record all offers of help to aid in emergency response and recovery activities. These are forwarded these to the appropriate Regional personnel.

Family Assistance Centre

  • Should an emergency incident occur that results in significant injuries or fatalities, the Citizen’s Inquiry Service (CIS) will provide notice about the location of a Family Assistance Centre.
  • Family and friends of emergency victims will be briefed at the Centre.
  • When appropriate, crisis counsellors and mental health professionals will be available.

For Media

Media information centre(s)

Depending on the nature and scope of the emergency, Halton Region will establish a primary media information centre at the following location:

When appropriate, Halton will establish a secondary media information centre near the emergency site.

Media conferences

In public emergencies, Halton Region will conduct media conferences at the following location:

The Citizen’s Inquiry Service will inform the media of the date(s) and time(s) of all media conferences.

On-Scene media information

  • When appropriate, Halton Region will provide an on-scene Media Information Centre. This Centre will be at a location near the emergency site as appropriate.
  • An On-scene Media Coordinator will support the Regional Emergency Information Officer. This ensures that information released to the media from the scene is consistent with information released from the Regional Emergency Operations Centre.
  • When appropriate, Halton Region will:
    • provide media photograph opportunities at the scene; and
    • arrange on-scene interviews with emergency services personnel.
  • The On-scene Media Coordinator will only respond to inquiries from the media that pertain to the emergency site. The Citizen’s Inquiry Service or the Regional Emergency Operations Centre will answer other inquiries.

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