Water Meters

• Your meter measures in litres and subic metres. Your water bill is calculated on the number of cull cubic metres of water you have used
• The meter reader will read your meter from outside your home using an external reading pad that was installed with your new meter.
• The symbol for a cubic metre is m³
  • 1,000 litres of water = 1m³
• The Low Flow Indicator will rotate even when the smallest amount of water is passing through the meter. Each complete revolution of the pointer is one litre of water
• The sweep hand measures water flowing through the meter. As it completes a full circle, it causes the dials to turn once.
• The flow indicator measures any leaks in your home. The flow indicator moves counter-clockwise whenever water is moving through the meter.
• If either the low-flow indicator or the sweep hand moves when you believe that you are not using water in your home, then you might have a leak.

Your meter dial looks like this.

If you have a Sensus water meter with a digital display, here’s how to read this meter.

Register Operation

1. Open the lid to activate the register display. The first view that appears is the Segment Test View. This will be visible for a second and show all the various display areas before changing to the Totalizer View.
2. To change the view, close the lid for at least a second and then reopen the lid. The next view in the sequence will appear on the screen. There is a 30-second window for changing from view to view.
3. If the lid is left open the display will shut off after 30 seconds. Once the display has timed out the display will automatically return to Segment Test View next time the lid is opened.
4. The Totalizer View is the main display view. It shows the meter size, any notifications, the display values and identifiers, the unit of measure and flow direction. The LCD displays nine digits, but only the digits that have an identifier bar above them will be reported to the system.
5. To view alarms (Notification View), close and open the lid within the 30-second period. Alarms are identified by an “AL” on the left side of the display. Any active and recent alarm codes will be listed next to the AL in order of occurrence. If the alarm code is blinking, the alarm is active.
6. To view the flow rate (Flow Rate View), close and open the lid within the 30-second period. Flow rate is identified by a “FL” on the left side of the display followed by the actual flow rate unit. In addition, the display shows the unit of measure (gallon, cubic feet, etc.) and the flow icon.

If you have a Neptune water meter with a digital display, here’s how to read this meter.

• Continually shine a bright flashlight over the solar panel (found on the register) to activate the LCD display.
  • When the register display first comes on via a flashlight, all icons will be briefly displayed followed by firmware information. The register display will then change (every eight seconds) to show the reading and then the flow rate. The flow rate is per minute. When the display shows “RATE," the flow rate is being displayed.
• The 9-digit LCD shows your meter reading in cubic metres (1 cubic metre equals 1,000 litres). The last four digits of the reading are decimal points (e.g., 26.3987 cubic metres).